Home / F.A.Q

1.How do I can change my order or cancel my order?
When we received your payment, we will deal with your order within 2 days. So if you real want to change it or cancel it, we hope you can tell us within 2 days. Because if we ship it out , it is difficult to stop the parcel for you. So we hope you can understand.

2. How long can I get the customized Product?
Because the product is customized, we must ask the manufacture to product it. So usually it need about 7 days to get the item from the factory. We hope you can wait for it patiently. And once the parcel is shipped,we will give you the tracking number.

3. Why do you charge my card more than my order price ?
We only receive the product price. The extra money may be charged by the bank as the bank charge the fee for international business .Hope you can understand.


4.Return Policy

30 Days Free Return
We accept return if the goods are damaged, or there're any shipping errors, such as you received a wrong model, wrong size or wrong color jersey. You'd better take a photo of goods that you want to you want to change and show it as an evidence to us for us to confirm the information and deal with the issue for you soon. All the issues should be solved within 30 days, including exchanging time.

A.The product isn’t delivered on time. It maybe caused by the bad weather, such as heavy snow, or the busy transportation during Christmas Day. You’d better contact with the customer service before purchasing the product.
B.The size is too large or small to wear, please carefully check the size on our website and make sure the size is the right one you need.
C.The customer should bear the shipping cost if the product was returned in the case that the customer is completely out of touch or refuse to sign for the package when the product arrives its destination.

Any queries, please contact with our online Customer Service. Many thanks!


Ordering each 10 jerseys get 1 free jersey !

Paying WU or MG can get 10% discount.

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